Coronavirus 2019 (COVID-19) - First Care Clinics

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Coronavirus 2019 (COVID-19)

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First Care is Cleaner than Ever

As a community-based healthcare system, the health and well-being of our patients, employees, and community is our top priority. We understand the concern and uncertainty you may be experiencing surrounding the coronavirus (COVID-19) and we are committed to being responsive to the needs of our patients and employees as the situation evolves.

As of April 15th, 2020, First Care is now offering COVID-19 testing. We have a respiratory illness-free waiting room! All sick patients with cough and cold symptoms will wait in their vehicle.

During this time, First Care has implemented several new procedures in order to keep our patients and employees safe. Sanitizing and disinfecting our clinics have continued to be First Care’s top priority. In addition, patients can check-in online and enter all registration information from their home or vehicle.  Last, we ask that patients don’t bring guests or let the guests wait in the car. If the visit is for a minor, one healthy guardian can accompany during the visit. Other adults or children not being seen should stay at home or in the car.

We appreciate your understanding that, as a patient, your First Care experience may look different as we navigate through this time together. These modifications are to ensure the health and safety of each patient that comes through our doors – whether it be for allergies or more. We want to thank you for supporting our employees who are working tirelessly to ensure excellent quality in our clinics.

There are two ways to receive a COVID-19 test: scheduling a visit online or walking-in on a first come first serve basis. Please be advised that we have walk-in slots throughout the day and you may receive a walk-in slot later in the day. You may leave the clinic and return when it is your scheduled time!

What We’re Doing to Keep Our Patients Safe

Strict Sanitization Procedures

First Care’s clinics are cleaned and disinfected in accordance with CDC procedures around the clock.

PPE

All First Care employees are required to wear appropriate personal protective equipment to keep our patients and staff safe and healthy. Sanitization stations are available for patients.

Eliminating Exposure

First Care has clinical protocols to maintain the health and safety of our patients. Certain patients may enter from the side or back entrance of the building to eliminate COVID-19 exposure.

Two Different COVID Tests Available

COVID-19 Rapid Antigen Test

This is a diagnostic test to identify if you currently have the COVID-19 virus. Results are available before the end of the visit.

COVID-19 Antibody Test

This is a blood test to identify whether you have had the COVID-19 virus in the past. Results are available in 1-3 days.

What to Expect

Click here for what your visit will look like if you have a scheduled visit time!

After you have scheduled your visit time online, please complete all registration materials. If for some reason you are unable to upload your Driver’s License or Insurance Card, do not worry! Your visit is still scheduled with us as long as you have received a confirmation text from us. When you arrive at the clinic, please text “BLUE” to that confirmation text message. The clinic will call you when they are ready to bring you into the clinic for your visit.

Click here for what your visit will look like as a walk-in!

If you cannot schedule a visit online, you may walk-in to the clinic on a first come first serve basis 7 days a week! When arriving at the clinic, please call the phone number on the parking lot sign in order to check-in for a walk-in visit. Please be advised that depending on the clinic or time of day, you may have to queue up in a line to be checked-in, and the spot you are given may be later in the day. Walk-in spots are limited and do tend to fill up on a daily basis.

For most walk-ins visits, please be advised there will most likely be a wait. We will do our best to have you seen in a timely manner!

COVID-19 FAQs

What are the most common symptoms of coronavirus (COVID-19)?

The most common symptoms of the COVID-19 are the same as the most common symptoms of the flu, common colds, and pneumonia which include fever, cough, congestion, and shortness of breath. At least 80% of those infected with COVID-19 don’t need medical treatment. Only those with severe symptoms including shortness of breath and difficulty breathing should report to the Emergency Department. All others should quarantine themselves at home.

How do I prevent coronavirus (COVID-19)?

Washing your hands for at least 20 seconds is considered the best prevention against COVID-19. Use alcohol-based hand sanitizer when soap and water is not available. Clean and disinfect frequently toughed objects and surfaces. Additionally, avoid close contact with who are sick or appear to be under the weather.

Can First Care test for coronavirus (COVID-19)?

First Care is now offering rapid COVID-19 antigen testing. 

During the visit, one can expect a screening for symptoms, a triage of your health history, a virtual telemedicine exam with a provider, and a nasal swab for COVID-19. Test results typically 20 minutes from swabbing time. If you wish to be tested, check-in online with your local clinic.

Can I get a coronavirus (COVID-19) test today?

Scheduling a visit online is recommended and must be completed by the patient online, as we are unable to schedule visits over the phone. You can do this by choosing your location and clicking, “Check-In Online”. However, if your preferred time is not available or there are no times to select, we do accept walk-ins 7 days a week on a first come, first serve basis.

To find your closest clinic, please click here.

What is First Care doing in response to coronavirus (COVID-19)?

First Care is committed to the health and safety of our patients, employees, and communities. Sanitizing and disinfecting our clinics has continued to be First Care’s top priority. In addition, patients can check-in online and enter all registration information from their home or vehicle.

What coronavirus (COVID-19) test does First Care use?

First Care has the rapid COVID-19 Antigen test, which means patients will get their results before the end of their visit. We do not have any other COVID-19 diagnostic testing, like the PCR test.

First Care also has Antibody test, which is used in order to detect a past COVID-19 infection. This is a serological (blood test) with results in 1-3 days.

What if I am afraid to enter the clinic, but I still need care?

Rest assured, First Care’s clinics are stringently sanitized and disinfected throughout the day and are safe to enter for care. The health and safety of our patients and employees is our top priority.

First Care also has telemedicine services for you to receive care directly from the comfort of your own home. Click here to learn more about telemedicine!

Can First Care test if I have previously had COVID-19 (i.e. Antibody Testing)?

Yes, First Care has Antibody testing available at all locations. Testing is done through a serology (blood) test and results are typically available in 72 hours.

How much does a coronavirus (COVID-19) test cost?

If you are insured, most insurance plans will cover the cost of your COVID-19 related visit. Please contact your insurance directly for more details. For more information on what insurances we accept, please click here.

If you are uninsured, we will enroll you in the HRSA Uninsured Patient Program for full cost of your visit.

If you do not wish to be enrolled in the HRSA Uninsured Patient Program or we do not accept your insurance, the self-pay price would include $65 for the visit and $50 for the COVID-19 test, totaling $115.