Coronavirus 2019 (COVID-19) - First Care Clinics

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Coronavirus 2019 (COVID-19)

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A Message to Our Patients

As a community-based healthcare system, the health and well-being of our patients, employees, and community is our top priority. We understand the concern and uncertainty you may be experiencing surrounding the coronavirus (COVID-19) and we are committed to being responsive to the needs of our patients and employees as the situation evolves.

As of April 15th, 2020, First Care is now offering curbside COVID-19 testing. Curbside testing is consistent with CDC guidelines and allows for non-COVID-19 patients to be seen in a normal in-clinic visit. All patients with respiratory symptoms will have the entire duration of their visit completed in their vehicle with the assistance of telemedicine.

During this time, First Care has implemented several new procedures in order to keep our patients and employees safe. Sanitizing and disinfecting our clinics have continued to be First Care’s top priority. In addition, patients can check-in online and enter all registration information from their home or vehicle. Some visits can even be done fully in the vehicle. Patients with respiratory symptoms can expect to have their visit conducted via telemedicine. Last, we ask that patients don’t bring guests or let the guests wait in the car. If the visit is for a minor, one healthy guardian can accompany during the visit. Other adults or children not being seen should stay at home or in the car.

We appreciate your understanding that, as a patient, your First Care experience may look different as we navigate through this time together. These modifications are to ensure the health and safety of each patient that comes through our doors – whether it be for allergies or more. We want to thank you for supporting our employees who are working tirelessly to ensure excellent quality in our clinics.

Thank you.

COVID-19 FAQs

What are the most common symptoms of coronavirus (COVID-19)?

The most common symptoms of the COVID-19 are the same as the most common symptoms of the flu, common colds, and pneumonia which include fever, cough, congestion, and shortness of breath. At least 80% of those infected with COVID-19 don’t need medical treatment. Only those with severe symptoms including shortness of breath and difficulty breathing should report to the Emergency Department. All others should quarantine themselves at home.

How do I prevent coronavirus (COVID-19)?

Washing your hands for at least 20 seconds is considered the best prevention against COVID-19. Use alcohol-based hand sanitizer when soap and water is not available. Clean and disinfect frequently toughed objects and surfaces. Additionally, avoid close contact with who are sick or appear to be under the weather.

What is First Care doing in response to coronavirus (COVID-19)?

First Care is committed to the health and safety of our patients, employees, and communities. Sanitizing and disinfecting our clinics has continued to be First Care’s top priority. In addition, patients can check-in online and enter all registration information from their home or vehicle.

Patients with respiratory symptoms (i.e. the flu, cold or COVID-19) will have the entire duration of their visit completed in their vehicle with the assistance of telemedicine.

Curbside testing is consistent with CDC guidelines and allows for non-symptomatic patients to be seen in a normal in-clinic visit.

Can First Care test for coronavirus (COVID-19)?

As of April 15th 2020, First Care is now offering curbside COVID-19 testing. 

During the visit, one can expect a screening for symptoms, a triage of your health history, a virtual telemedicine exam with a provider, and a nasal swab for COVID-19. Test results typically take 1-3 days to get back from our contracted labs. If you wish to be tested, check-in online with your local clinic.

What if I am afraid to enter the clinic, but I still need care?

Rest assured, First Care’s clinics are stringently sanitized and disinfected throughout the day and are safe to enter for care. The health and safety of our patients and employees is our top priority.

First Care also has telemedicine services for you to receive care directly from the comfort of your own home. Click here to learn more about telemedicine!

Can First Care test if I have previously had COVID-19 (i.e. Antibody Testing)?

Yes, First Care has Antibody testing available in 10 locations. Testing is done through a serology (blood) test and results are typically available in 72 hours.

Locations available for Antibody testing:

Bardstown, KY

Bedford, IN

Greenfield, IN

Henderson, KY

Hopkinsville, KY

Madisonville, KY

New Castle, IN

Richmond, IN

Seymour, IN

Shepherdsville, KY