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COVID-19

First Care is cleaner than ever.

As a community-based healthcare system, the health and well-being of our patients, employees, and community is our top priority. We understand the concern and uncertainty you may be experiencing surrounding the coronavirus (COVID-19) and we are committed to being responsive to the needs of our patients and employees as the situation evolves.

There are two ways to receive a COVID-19 test: scheduling a visit online or walking-in on a first come first serve basis. Please be advised that we have walk-in slots throughout the day and you may receive a walk-in slot later in the day. You may leave the clinic and return when it is your scheduled time!

What to Expect During Your Visit

Click here for what your visit will look like if you have a Save Your Spot visit.

After you have scheduled your visit time online, please complete all registration materials. If for some reason you are unable to upload your Driver’s License or Insurance Card, do not worry! Your visit is still scheduled with us as long as you have received a confirmation text from us. When you arrive at the clinic, please text “BLUE” to that confirmation text message. The clinic will call you when they are ready to bring you into the clinic for your visit.

Click here for what your visit will look like as a walk-in.

If you cannot schedule a visit online, you may walk-in to the clinic on a first come first serve basis 7 days a week! Please be advised that due to COVID-19, walk-ins will typically encounter a wait. At First Care, we care deeply about our patients. In order to make your experience at our clinic more comfortable, we are now offering a Virtual Walk-in Line! Patients looking to walk-in in the mornings can scan the QR code on the front door of the clinic and wait from their car. This feature will be available every morning until 8:30 am and applies to walk-in visits only. If you would like to walk-in after this time, please follow the normal walk-in instructions posted in the parking lot.

For most walk-ins visits, please be advised there will most likely be a wait. We will do our best to have you seen in a timely manner!

Two Different COVID-19 Tests Available

Rapid Antigen Test

This is a diagnostic test to identify if you currently have the COVID-19 virus. Results are available before the end of the visit.

Antibody Test

This is a blood test to identify whether you have had the COVID-19 virus in the past. Results are available in 1-3 days.

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What We’re Doing to Keep Our Patients Safe

Strict Sanitization Procedures

First Care’s clinics are cleaned and disinfected in accordance with CDC procedures around the clock.

PPE

All First Care employees are required to wear appropriate personal protective equipment to keep our patients and staff safe and healthy. Sanitization stations are available for patients. We ask that all patients and guests wear a mask (if over the age of 2).

Eliminating Exposure

First Care has clinical protocols to maintain the health and safety of our patients. Certain patients may enter from the side or back entrance of the building to eliminate COVID-19 exposure.

COVID-19 FAQs

The most common symptoms of the COVID-19 are the same as the most common symptoms of the flu, common colds, and pneumonia which include fever, cough, congestion, and shortness of breath. At least 80% of those infected with COVID-19 don’t need medical treatment. Only those with severe symptoms including shortness of breath and difficulty breathing should report to the Emergency Department. All others should quarantine themselves at home.

Washing your hands for at least 20 seconds is considered the best prevention against COVID-19. Use alcohol-based hand sanitizer when soap and water is not available. Clean and disinfect frequently toughed objects and surfaces. Additionally, avoid close contact with those who are sick or appear to be under the weather.

First Care is now offering rapid COVID-19 antigen testing.

During the visit, one can expect a screening for symptoms, a triage of your health history, a virtual telemedicine exam with a provider, and a nasal swab for COVID-19. Test results typically 20 minutes from swabbing time. If you wish to be tested, Save Your Spot online with your local clinic.

Saving your spot online is recommended and must be completed by the patient online, as we are unable to schedule visits over the phone. You can do this by choosing your location and clicking, “Save Your Spot”. However, if your preferred time is not available or there are no times to select, we do accept walk-ins 7 days a week on a first-come, first-serve basis.

To find your closest clinic, please click here.

First Care is committed to the health and safety of our patients, employees, and communities. Sanitizing and disinfecting our clinics has continued to be First Care’s top priority. In addition, patients can check-in online and enter all registration information from their home or vehicle.

First Care has the rapid COVID-19 Antigen test, which means patients will get their results before the end of their visit. We do not have any other COVID-19 diagnostic testing, like the PCR test.

First Care also has Antibody test, which is used in order to detect a past COVID-19 infection. This is a serological (blood test) with results in 1-3 days.

Rest assured, First Care’s clinics are stringently sanitized and disinfected throughout the day and are safe to enter for care. The health and safety of our patients and employees is our top priority.

First Care also has telemedicine services for you to receive care directly from the comfort of your own home. Click here to learn more about telemedicine!

Yes, First Care has Antibody testing available at all locations. Testing is done through a serology (blood) test and results are typically available in 1 to 3 days.

If you are insured, most insurance plans will cover the cost of your COVID-19 related visit. Please contact your insurance directly for more details. For more information on what insurances we accept, please click here.

If you are uninsured, we will enroll you in the HRSA Uninsured Patient Program for full cost of your visit.

If you do not wish to be enrolled in the HRSA Uninsured Patient Program or we do not accept your insurance, the self-pay price would include $65 for the visit and $50 for the COVID-19 test, totaling $115.

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