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COVID-19

First Care is cleaner than ever.

As a community-based healthcare system, the health and well-being of our patients, employees, and community is our top priority. We understand the concern and uncertainty you may be experiencing surrounding the coronavirus (COVID-19) and we are committed to being responsive to the needs of our patients and employees as the situation evolves.

There are two ways to receive a COVID-19 test: scheduling a visit online or walking-in on a first come first serve basis. Walk-ins are accepted until the capacity for the day has been reached. You can call your clinic’s location to check if walk-ins are still being accepted. Please be advised that we have walk-in slots throughout the day and you may receive a walk-in slot for later in the day. You may leave the clinic and return when it is your scheduled time!

COVID-19 Services

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Rapid Antigen Test

This is a diagnostic test to identify if you currently have the COVID-19 virus. Results are available before the end of the visit. Walk-in patients will be accepted until capacity for the day has been reached.

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PCR Test*

This is a diagnostic test to identify if you currently have the COVID-19 virus. Results are typically available in 2-5 days.

*Only available with a school or work requirement. Please note that we cannot offer PCR testing for travel (including work travel) or surgery-related requirements, due to the time sensitive nature of these situations.

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Antibody Test

This is a blood test to identify whether you have had the COVID-19 virus in the past. Results are available in 1-3 days.

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What to Expect During Your Visit

Click here for what your visit will look like if you have a Save Your Spot visit.

After you have scheduled your visit time online, please complete all registration materials. If for some reason you are unable to upload your Driver’s License or Insurance Card, do not worry! Your visit is still scheduled with us as long as you have received a confirmation text from us. When you arrive at the clinic, please text “BLUE” to that confirmation text message. The clinic will call you when they are ready to bring you into the clinic for your visit.

Click here for what your visit will look like as a walk-in.

If you cannot schedule a visit online, you may walk-in to the clinic on a first come first serve basis 7 days a week! Please be advised that due to COVID-19, walk-ins will typically encounter a wait.

Click here for the cost of your COVID-19 test.

Insured Patients: No cost at the time of service!

Most insurance companies are covering all costs associated with COVID-19 testing and related visits. This means if you are insured, we believe your insurance will cover all costs, so we won’t collect anything up front. If you receive a bill for COVID-19 related services, we suggest contacting your insurance directly to discuss coverage. We will happily work with you and the insurance company to ensure all costs are covered appropriately. For more information on what insurances we accept, please click here.

Uninsured patients: We offer affordable prompt-pay pricing of $65 per visit, additional costs for testing/services may apply.

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What We’re Doing to Keep Our Patients Safe

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Strict Sanitization Procedures

First Care’s clinics are cleaned and disinfected in accordance with CDC procedures around the clock.

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PPE

All First Care employees are required to wear appropriate personal protective equipment to keep our patients and staff safe and healthy. Sanitization stations are available for patients. We ask that all patients and guests wear a mask (if over the age of 2).

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Eliminating Exposure

First Care has clinical protocols to maintain the health and safety of our patients. Certain patients may enter from the side or back entrance of the building to eliminate COVID-19 exposure.

COVID-19 FAQs

The most common symptoms of the COVID-19 are the same as the most common symptoms of the flu, common colds, and pneumonia which include fever, cough, congestion, and shortness of breath. At least 80% of those infected with COVID-19 don’t need medical treatment. Only those with severe symptoms including shortness of breath and difficulty breathing should report to the Emergency Department. All others should quarantine themselves at home.

Washing your hands for at least 20 seconds is considered the best prevention against COVID-19. Use alcohol-based hand sanitizer when soap and water is not available. Clean and disinfect frequently toughed objects and surfaces. Additionally, avoid close contact with those who are sick or appear to be under the weather.

First Care is now offering rapid COVID-19 antigen testing.

We also offer the PCR test if your school or work requires it! Please note that we cannot offer PCR testing for travel (including work travel) or surgery-related requirements, due to the time sensitive nature of these situations.

During the visit, one can expect a screening for symptoms, a triage of your health history, a virtual telemedicine exam with a provider, and a nasal swab for COVID-19. Test results typically 20 minutes from swabbing time. If you wish to be tested, Save Your Spot online with your local clinic.

Saving your spot online is recommended and must be completed by the patient online, as we are unable to schedule visits over the phone. You can do this by choosing your location and clicking, “Save Your Spot”. However, if your preferred time is not available or there are no times to select, we do accept walk-ins 7 days a week on a first-come, first-serve basis.

To find your closest clinic, please click here.

First Care is committed to the health and safety of our patients, employees, and communities. Sanitizing and disinfecting our clinics has continued to be First Care’s top priority. In addition, patients can check-in online and enter all registration information from their home or vehicle.

First Care has the rapid COVID-19 Antigen test, which means patients will get their results before the end of their visit.

We also offer the PCR test if your school or work requires it! Please note that we cannot offer PCR testing for travel (including work travel) or surgery-related requirements, due to the time sensitive nature of these situations.

First Care also has Antibody test, which is used in order to detect a past COVID-19 infection. This is a serological (blood test) with results in 1-3 days.

Rest assured, First Care’s clinics are stringently sanitized and disinfected throughout the day and are safe to enter for care. The health and safety of our patients and employees is our top priority.

First Care also has telemedicine services for you to receive care directly from the comfort of your own home. Click here to learn more about telemedicine!

Yes, First Care has Antibody testing available at all locations. Testing is done through a serology (blood) test and results are typically available in 1 to 3 days.

If you are insured, most insurance plans will cover the cost of your COVID-19 related visit. Please contact your insurance directly for more details. For more information on what insurances we accept, please click here.

If you are uninsured, we will enroll you in the HRSA Uninsured Patient Program for full cost of your visit.

If you do not wish to be enrolled in the HRSA Uninsured Patient Program or we do not accept your insurance, the self-pay price would include $65 for the visit and $50 for the COVID-19 test, totaling $115.

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